Use of our web site and the sale and purchase of goods from our web site is governed by our terms and conditions as set out below. "we","us" or "our" means Triumph Twin Power Ltd., "you" or "your" means the person accessing, using or ordering from our web sites over the Internet. Goods are supplied by Triumph Twin Power Ltd. directly to you and the contract of sale exists between you and Triumph Twin Power Ltd.. These terms and conditions cover all sales made through this web site.

Prices, description and availability of goods.
Prices are subject to change without notice and all goods are sold subject to availability. Orders are accepted at our sole discretion and we maintain the right to decline orders without giving an explanation.

Sales Tax
Value Added Tax (VAT) is calculated when the shipping destination is selcted in the shopping cart. When applicable, it is included in the price for orders shipped to destinations within the United Kingdom. For orders shipped to destinations outside of the United Kingdom the price excludes VAT but orders may be subject to local sales tax or import duty. These are not included in our prices and customers remain liable for payment of these taxes or duties on or following delivery.

Payment Methods
You may order online using a debit/credit/charge card (We accept American Express, VISA Delta, Maestro/Switch, Master Card, Solo, Visa, Visa Electron Debit) or PayPal. All prices are in GBP(£) sterling and debit/credit/charge card transactions for orders outside of the UK will be converted by the card company at their current exchange rates.

Return Policy
Due to the nature of the medium, downloadable EFI tunes are neither returnable or refundable, so please ensure you choose the correct tune for your modifications. The TTP EFI tune is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The TTP EFI tune is licensed, not sold. Triumph Twin Power grants you the right to install and use the TTP EFI tune on your own Triumph twin motorcycle for which the TTP EFI tune was designed. (for further details please read the EULA provided with your tune.)

Complaints
Should you have a complaint with the service or product we provide, please contact us by emailing us from here.
We will:

• Acknowledge complaints within 3 working days.
• Advise you how long it will take to resolve the complaint.
• Keep you informed throughout the process.

Trademarks and Copyright
This web site is protected by Copyright and Intellectual Property rights and the content is the property of Triumph Twin Power Ltd., except where indicated. ALL RIGHTS RESERVED. Any use, printing or copying of materials on this web site, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this web site is strictly prohibited.

Security
Triumph Twin Power Ltd. respects an individual's right to a safe and secure shopping experience. Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline. All customer information is restricted in our offices, only employees who need the information to perform their job (for example, a billing clerk or a customer service representative) are granted access to that information. Furthermore, all employees are kept up-to-date on Triumph Twin Power Ltd. security and privacy practices. Our employees are notified and/or reminded about the importance we place upon privacy, and what they can do to ensure our customers' information is protected.

Privacy Statement
Please refer to our Privacy Policy (GDPR)

Virus Protection, security and compatibility
While every precaution has been taken to detect computer viruses and ensure security, Triumph Twin Power Ltd. can not guarantee or warrant that the web site or the server of any other equipment or software, that makes the web site available is virus free and secure. Triumph Twin Power Ltd. shall not be liable for any loss or damage which occurs as a result of any virus or breach of security. Triumph Twin Power Ltd. does not give any warranties as to the compatibility of the web site with your computer systems, software and/or hardware.

Notification of Changes
If we change our terms and conditions, privacy policy or security policy, we will advise you by updating this policy page within 24 hours. We will use information in accordance with the privacy policy under which the information was collected.

Legals
The contract will be governed by the laws of England and Wales and you agree to submit to the jurisdiction of the English courts. These terms and conditions do not affect your statutory rights as a consumer.

Disclaimer
Triumph Twin Power Ltd. offers no expressed or implied warranty on the life of your engine with our tunes installed, as tuned engines are more highly stressed than the original factory engine. The tunes we supply need to be correctly installed. If you have any doubt as to your ability to safely and successfully fit these parts, seek a qualified person to carry out the work for you. You are increasing the performance of your bike, everything needs to be correct.

Triumph Twin Power Ltd. products are intended for track/authorised competitive racing use only. Many countries/regions have different regulations that apply to after-market performance products and services. These regulations can frequently change. Purchasers/users of Triumph Twin Power Ltd. products/services should make themselves aware of their national and local regulations and restrictions and are responsible for their own compliance. Use of Triumph Twin Power Ltd. products/services in contravention of any such national or local laws/regulations is not the responsibility of Triumph Twin Power Ltd. and the purchaser/user is liable for all and any consequences of such actions. By completing this purchase and/or using this product/service you acknowledge that there is an inherent danger in owning and operating a motorcycle. You acknowledge that Triumph Twin Power Ltd. has no control over improper installation of any parts or accessories used or purchased by you or any subsequent user of the product/service. Therefore it is your intent to indemnify Triumph Twin Power Ltd. from any claims and/or litigation arising out of your action in connection with the purchase or subsequent use of any parts, accessories or services. You shall fully defend, indemnify and hold harmless Triumph Twin Power Ltd. from any and all claims, lawsuits, demands, causes of action, liability, loss, damage and for injury of any kind whatsoever (including without limitation all claims for monetary loss, property damage, equitable relief, personal injury and/or wrongful death), whether brought by an individual or any other entity, or imposed by a court of law or by administrative action of any federal, state or local governmental body or agency, arising out of, in any way whatsoever, any acts, omissions, negligence or wilful misconduct on the part of Triumph Twin Power Ltd. its officers, owners, personnel, employees, agents, contractors, invitees or volunteers. If any part of these Terms and Conditions are found to be invalid or unenforceable by a court, the rest are unaffected.

Enjoy your Triumph Twin, but never take any unnecessary risks with safety.